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The RV Master Manufacturer Program represents a great leap forward for the recreational vehicle and caravan industry in Victoria. For the first time in the industry, we’re setting a ‘whole of business’ standard for RV Manufacturers.
By accrediting manufacturers who meet five key industry benchmark pillars, we aim to not only elevate customer confidence in accredited manufacturers, but also set, and continually raise, standards across the entire industry as manufacturers endeavour to meet and surpass expectations.
Businesses will be evaluated by expert assessors on a rating scale to determine their comparative standard within the industry.
Our RV Master Manufacturer Rating System evaluates businesses based on an average of checkpoint ratings and the percentage of checkpoints they pass. Each element of the standard is rated individually, providing a clear benchmark that contributes to the overall business rating, ensuring transparency and quality across all aspects.
Terms and Conditions apply, costs apply, only available to Caravan Industry Victoria Members, subject to assessment criteria & approval by Caravan Industry Victoria.
Caravan Trades & Industries Association of Victoria (CIV) does not make any warranties or representations to any person in relation to the Services (including the customer); and CIV has no liability to the customer or any other person for any losses, damages, expenses, costs or liabilities of any kind caused by or in connection with the Services or any other acts or omissions of the Accredited Provider. All RV Master participants are contractually bound to meet the standards of the program which is audited on an annual basis to ensure compliance standards are met.
By participating in the Program, members agree to abide by the following terms and conditions as detailed in the RV Master Agreement: No Guarantee of Outcomes, Limitation of Liability, Information Accuracy and Indemnification. CIV shall not be liable for any direct, indirect, incidental, special, consequential, or punitive damages arising out of or in any way related to the RV Master Program.
The RV Master Manufacturers accreditation program will commence on 1 July 2025. Until this date, our participating businesses will be gaining accreditation by demonstrating an ability to meet a high level of standards with the program. A “RV Master Manufacturer Participant” is a manufacturer that has commenced the process of gaining accreditation under the RV Master Manufacturers accreditation program.
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To learn more about becoming an RV Master Manufacturer and to indicate your interest in applying, please fill in the form below.
For CIV Member’s only. Check if you are a member.
